Every reservation request will be replied via e-mail showing : Reservation code, amount to be paid, payment deadline or reconfirmation of each of them
Every communication (reservation request, confirmation, modification or nullification) must have a reply written to our agreement, otherwise it will not be valid.
Reservations are not endorsable, and will be accepted according to the availability of rooms in the hotel,
Attention hours Department of reservations :Monday to Friday 08:00 to 18:00 pm and Saturdays from 09:00 to 13:00 horas.
Payment by deposit or transference
In case you wish to pay by deposit or interbank transfer in dollars or peruvian currency, it will have to be done through Banco de Crédito del Perú BCP to the following bank accounts mentioned here.a las cuentas bancarias mencionadas a continuación:
In case the deposit is done from an account outside Lima (in Peru or internationally), an additional bank charge will be added to the final fee, depending on the city where the deposit was done
PAYMENT BY CASH
In case you want to pay by cash, you can do it by going to the Hotel Reception by indicating the reservation code and presenting a confirmation and complete payment print of the reservation.
All fees are net, they don’t include an additional charge for services (10%) and taxes charge ( IGV) according to DL 919. The charge for services will only be added in final step of the reservation and the IGV will only be applied if required. All of these additional fees will be paid in the hotel front desk. Only packages and offers fees include taxes (18%) and services charges (10%)
Fees are meant to be per night, not per passenger
Entering with foods or drinks is forbidden, except of any medical restriction.
Check-in : 13:00 pm.
Check-out : 12:00 pm
Early Check-in charges 50 % of the established fee and is subject to availability of the hotel
Applies from 07:00 am to 1:59 pm. If entering before 07:00 a.m is needed, it will count as an additional night
Late Check-out charges 50 % of the established fee per hour y and is subject to availability of the hotel Applies from 12:01 pm to 6:00 pm. If you need to stay after 6:00 pm, it will count as one additional night
Every request for Early Check-in or Late Check-out must be sent via email at
firstname.lastname@example.org or directly in the hotel
The Day Use fee belongs to the charged amount of the whole night, according to the current rate Hours :10:00 a 18:00 pm ( Subject to availability in the country)
It is essential to present a Credit Card to do the Check-In process to guarantee the accommodation and extras during the stay. This credit card will be pre authorized.