Clients are not obliged to give personal data, however, by not giving it, Inkari Hotels will not be able to contact the client to offer a complete and personalized service.
Some personal data might be gathered such as : name, gender, home address, phone number, ID documents, e-mail, job , date and place of birth, nationality, passport,visa or other identification requested by the government law.
Other personal data includes:
Information about the clients´ stay , date of arrival and exit, products acquired, and any observations about their preferences (room type, facilities used, requested items, and any other aspects which were used by the client)
Personal data can be gathered when the client makes a reservation, when there is communication between both sides through chat services on the internet or when filling the web forms of the company.
Personal Data can be collected when the client visits any hotel, when the clients makes a reservation by phone or gets in contact with client support
Other sources_ Such as public databases, marketing partners and third-parties. That can also include information of your travel agency, airline, credit card and other partners, as well as social media information.
USE OF PERSONAL DATA
Personal data can be used in many ways, such as :
To complete and assist a reservation and stay of the client, for example, guaranteeing the availability of the room and easing the client service.
To send offers and deals, periodic surveys of overall satisfaction with the service or market investigation.
To personalize the client’s experience when staying in one of our hotels .Para personalizar la To allow participation of items giveaways and other offers and deals.
To obtain resumes of candidates who are interested in joining Inkari Hotels workforce.
For loyalty programs such as Inkari Club:
To test all the benefits you have the right to
Manage your preferences according to the way you would like to obtain points and doing the following tracing.
Under no circumstances all the personal data collected will have a different treatment from the ones described before. The usage of the given information allows Inkari Hotels to design services by taking in consideration every client’s needs.
Inkari Hotels protects with a high-level of security the personal data of its clients, however it is impossible to guarantee that the information data storage or transmission is completely safe. In case the client sees that the interaction with Inkari Hotels is no longer safe, please inform us immediately at firstname.lastname@example.org
The client has the right to access, modify or nullify its personal data from our databases by requesting it at email@example.com. The process will only take a lapse of no more than 48 hours after the request.